Return Policy

Check Items on Delivery

We strongly recommend inspecting your order immediately upon delivery. Please ensure that the product is received in good condition and meets your expectations before use.

General Return and Refund Policies

Returns

• You have 30 days from the date of delivery to initiate a return.
• To be eligible for a return, the item must be unused, undamaged, and in the same condition as when you received it.
• The product must be returned in its original packaging, including all accessories, manuals, and inserts.
• A receipt or proof of purchase is required to complete your return request.
• Items showing signs of use, damage, or alteration may not be eligible for a refund.
• Return eligibility and procedures may vary depending on location. Please review all terms before purchasing.

Refunds

• Once your return is received, it will be inspected by our team.
• You will be notified via email once we receive and review your returned item.
• If approved, your refund will be processed to the original payment method used at checkout.
• Refund processing times may vary depending on your bank or payment provider and can take several business days to appear in your account.

To initiate a refund, please contact our customer support team at:

Shipping Costs

• Customers are responsible for return shipping costs.
• Shipping charges are non-refundable.
• If a refund is approved, the return shipping cost may be deducted from the total refund amount.

Exchanges

If you wish to exchange your product for a different storage size or replacement unit, please contact our customer support team. Exchange options are subject to availability and may include:

• Replacement product
• Store credit
• Refund to the original payment method

All exchange requests must meet the return eligibility requirements listed above.

Exceptions to the Return Policy

• Discounted or promotional items may be final sale and are not eligible for return or exchange.
• Returned items must be in original packaging with all included components.
• Items showing visible signs of wear, use, or damage may not qualify for a refund.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact our support team via email or phone to request a return.
2. You will receive return instructions and shipping details.
3. Securely package the product in its original packaging.
4. Ship the item back according to the provided instructions.

Contact Information

If you have any questions or need further assistance regarding our Return Policy, please contact us: